Salesforce Einstein is a layer of intelligence within the Salesforce that brings powerful Artificial Intelligence to everyone, right on their device.
With Einstein, administrators and developers can build and deploy build smarter apps that enhance the customer experience.
Get deeper insights about your customers from data and information of past interactions.
Use these insights to drive deeper relationships, and prioritise leads, service tickets and campaigns to fast track your business growth.
Now get more done in a shorter amount of time from your employees with intelligent case segmentation and recommendations s and next best actions.
Empower them with the information they need faster than ever, and automate the best action to take.
Use smart bots to address common customer queries and allows your service agents to address more complex support cases.
Empower your service reps with AI that allows them to take on challenging cases with recommendations, responses, and information.
Empower everyone with built-in intelligence to engage better, boost productivity, and enhance customer experiences at scale.
Bring AI to your CRM data across service channels.
Empower customers to resolve routine issues with Einstein Bots —chatbots that can take action on routine tasks like checking status updates or order modification using natural language processing.
Engage your customers immediately with Einstein Bots at the very first interaction. Einstein Bots can manage more complex requests by collecting and qualifying customer information for seamless handover to the right agent.
Creating your own CRM-connected chatbots is easier than ever before. Easily link it to your business processes and back-end systems. Einstein Bot Builder has with a visual and guided to get your bots going.
Service Cloud Einstein saves time for your agents time and helps them resolve issues faster. They can use AI to analyse incoming cases to make predictions, enable automatic sorting and routing, and get next-step recommendations.
Einstein is simple to set up, deploy, modify, and monitor for performance. All due to the native Salesforce UI and intuitive controls. And because it’s native to the Salesforce, Einstein works across all channels, and all CRM data.
Quickly learn how to use AI to drive productivity across the organization. Drive customer happiness with online training, AI knowledge base, and best-practices repository.
Turn data into deals with AI.
Manage your best leads first with Einstein Lead Scoring. Based on deal history, Einstein intelligently prioritises leads that are most likely to close.
What are the chances that your deal will close? Get accurate answers in real time and explore customer outlook, competitor participation, and holistic prospect engagement with Einstein Opportunity Insights.
Give sales teams more time to sell by connecting your email and calendar to Salesforce. Einstein connects all relevant emails and meetings to the right record in Salesforce, eliminating data entry and augmenting staff productivity.
Get a view of key business developments that touch your accounts in one place with Einstein Account Insights in the Salesforce Lightning Sales Console.
Best Salesforce Consulting Partner...PERIOD
For the past 14 years, I've worked with numerous Salesforce Consulting partners, from very small, boutique style to very big traditional partners (big 5). Girikon has been by far the best partner I've worked so far. They are very receptive, responsive, highly knowledgeable, technical and very quick to address issues to find agreeable solutions. Their cost and value has no comparison in the industry. I highly recommend them and give them a 5 star.
Great Salesforce Consultancy
Girikon has been instrumental in the success of our Salesforce roll-out at Refuse Specialists. They are efficient and very accurate in their time estimates for both large and small custom dev projects. They are very good at translating my ideas into actionable work and consistently deliver quick fixes.
Excellent Project / Product Customizations
Great company to work with. Girikon has been able to take the base Sales Force product and customize it to meet our needs. We have thrown them some significant change requests since the initial concept and they have been able to adapt while offering alternate ideas for ways to improve. I would recommend for future projects!
Excellent Service and Support
Incredible company that has solved our previous problems to the best of their abilities. Always available and super quick with their responses. Highly recommended!
We look forward to further strengthening our partnership with Girikon.
Our engagement with Girikon has been a great learning experience for me, as an individual; as well as added to our company’s growth and experience. I now, so confidently know that when I hand off a new project to the Girikon team, it is not just going to be done on time, but also done well!
Great company, great people, great results
Very nice people who do good work for a great price. Very responsive, would recommend!
Go! Go! World is absolutely looking forward to working with Girikon for future projects.
Girikon analysed, planned and executed our needs perfectly. They took the time to learn our business and our needs specifically. Girikon’s work ethic and understanding of our needs were top-notch.
We wanted to partner with someone who could provide affordable solutions and talent pool of highly skilled resources. In our partnership with Girikon, we got both! Our association has been growing stronger over the years. No matter what technologies will be involved, our next project will certainly be assigned to the Girikon team.
We have been extremely impressed with all of our projects with Girikon. Girikon has helped streamline our internal processes, and made our daily work environment a better place to be. Our work together has reduced the amount of tedious “plug-and-chug” work, helped us to innovate new processes, and allowed us to focus on helping our clients.
We evaluated more than five different companies and chose Girikon as our technology partner. What I appreciate most about their services is that they always deliver with quality. Girikon provided our company end-to-end solution for e-commerce.
I wanted to express my appreciation for the outstanding service received from Girikon. We have had our software for about 7 years now. We still receive the same dedicated service as we did from day one. Very few companies today offer this ongoing commitment to customer satisfaction. I highly recommend Girikon as a development and IT partner!
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