Salesforce Support

Your search for a reliable and cost-effective Salesforce support and maintenance services partner ends here! Girikon smoothens all implementation wrinkles with a service model that makes Salesforce experts available to clients for looking into their Salesforce administrative, integration and development issues with guarantee around minimal risk and outstanding services.

Ensure your implementation works smoothly with reliable support.

Choose an engagement model (onshore/offshore) that suits you best. We will fine-tune ourselves to the one you opt for.

Basic

Offshore – $45 /Hr

Onshore – $130 /Hr

For engagement up to 3 Months

Billing Monthly

Standard

Offshore – $35 /Hr

Onshore – $120 /Hr

For engagement above 3 Months

Billing Monthly

Premium

Offshore – $30 /Hr

Onshore – $100 /Hr

For engagement above 6 Months

Billing Monthly

Configuration and Data Migration

	BASIC	STANDARD	PREMIUM
User Management
Security Management (Organization Wide Default, Profiles, Roles, Field Level Security, Sharing Rules, Public Groups)
Object Level Configurations (Object, Tab, Views, Fields, Page Layouts, Record Types, Custom Links, Buttons)
Salesforce Built-in Automations (Validation Rules, Workflow Rules, Formula Fields, Approval, Email Templates)
Data Management (Sandbox Refresh, Data Migration & Updation, Translation Workbench)
Reports, Dashboards
Other Configurations Items

Customization and Integration

	BASIC	STANDARD	PREMIUM
Troubleshooting in Apex, VF Pages, Triggers
Outlook Connect, Lotus Notes Connect, Excel Connect
Community Portal, Sites
SF Mobile

Advanced Integration

	BASIC	STANDARD	PREMIUM
Computer Telephony Integration
Salesforce to Salesforce
API & Webservices
Single Sign-on

Any Time Support

	BASIC	STANDARD	PREMIUM
24*7 Telephone Support

Our Salesforce support & management services include:

Salesforce Monitoring

We let you focus on your key business areas while we take over the Salesforce implementation monitoring activities. We constantly strive to implement best practises, identify improvement areas and devise related action plans.

Salesforce Maintenance

We provide user management, standard/custom object maintenance, data management, security management and package maintenance related support services.

Salesforce Custom Development

Girikon’s onshore / offshore Salesforce team members are differentiated by their unique combination of deep Apex and Visualforce development skills along with seasoned business analysis experience. We know when to innovate and when not to try to reinvent the wheel i.e. when to custom develop to realize the full potential of Salesforce and how best to use Salesforce’s established features. We have several man-years of experience in developing custom features for standard Salesforce applications.Learn more…

Salesforce Help Desk

High End-user adoption rate is a success metric for CRM implementations. Girikon’s onshore / offshore Salesforce support team offers comprehensive training and help desk services to ensure widespread adoption.Learn more…

Why Choose Us

Quality with On Time Delivery: Being an ISO 9001:2008 certified company, we are committed to strive for continuous improvement and superior performance in all aspects of our business. We take pride in delivering on-time, every time while maintaining the highest quality standards.

Experienced: Girikon has over 300+ Techno-wizards and consultants working onsite / onshore and offshore for Fortune 1000 companies. We have delivered more than 200 Salesforce projects giving us an experience of over 1, 50,000 hours in Salesforce support, implementation, consulting, integration, migration, customization and Force.com development.

Blended Onshore/Offshore Model: Our business model revolves around ensuring cost effective onsite consulting followed by a mixed onshore-offshore based solution delivery. By switching between permutations & combinations of the team configuration as per requirement, we maintain the highest quality levels with significant cost reduction in comparison to other companies in the domain.

Complete Onshore Model: If project demands, we can put complete onshore team to ensure success of the project.

Flexible: As a flexible Salesforce partner, we give our clients the flexibility to choose a suitable service model from day one of project initiation and remain open to customization at a future date. All our clients get undivided attention; just great service and no attached overheads of larger companies.

You Own the IP: You will own the source code and Intellectual Property of the work we do for you under our agreement.

Best Salesforce Consulting Partner...PERIOD

For the past 14 years, I've worked with numerous Salesforce Consulting partners, from very small, boutique style to very big traditional partners (big 5). Girikon has been by far the best partner I've worked so far. They are very receptive, responsive, highly knowledgeable, technical and very quick to address issues to find agreeable solutions. Their cost and value has no comparison in the industry. I highly recommend them and give them a 5 star.

Director, Informa PLC, USA

Great Salesforce Consultancy

Girikon has been instrumental in the success of our Salesforce roll-out at Refuse Specialists. They are efficient and very accurate in their time estimates for both large and small custom dev projects. They are very good at translating my ideas into actionable work and consistently deliver quick fixes.

VP of IT at Refuse Specialists LLC, USA

Excellent Project / Product Customizations

Great company to work with. Girikon has been able to take the base Sales Force product and customize it to meet our needs. We have thrown them some significant change requests since the initial concept and they have been able to adapt while offering alternate ideas for ways to improve. I would recommend for future projects!

Plant Manager, ITW Deltar Fasteners, USA

Excellent Service and Support

Incredible company that has solved our previous problems to the best of their abilities. Always available and super quick with their responses. Highly recommended!

CEO and Co-Founder, GoGo World, Japan

We look forward to further strengthening our partnership with Girikon.

Our engagement with Girikon has been a great learning experience for me, as an individual; as well as added to our company’s growth and experience. I now, so confidently know that when I hand off a new project to the Girikon team, it is not just going to be done on time, but also done well!

CEO, GNGF, USA

Great company, great people, great results

Very nice people who do good work for a great price. Very responsive, would recommend!

Operations Manager, Pure Power Engineering, USA

Go! Go! World is absolutely looking forward to working with Girikon for future projects.

Girikon analysed, planned and executed our needs perfectly. They took the time to learn our business and our needs specifically. Girikon’s work ethic and understanding of our needs were top-notch.

COO, GoGo World, Japan

We wanted to partner with someone who could provide affordable solutions and talent pool of highly skilled resources. In our partnership with Girikon, we got both! Our association has been growing stronger over the years. No matter what technologies will be involved, our next project will certainly be assigned to the Girikon team.

CEO, Sierra Proto Express, USA

We have been extremely impressed with all of our projects with Girikon. Girikon has helped streamline our internal processes, and made our daily work environment a better place to be. Our work together has reduced the amount of tedious “plug-and-chug” work, helped us to innovate new processes, and allowed us to focus on helping our clients.

IDS, GNGF, USA

We evaluated more than five different companies and chose Girikon as our technology partner. What I appreciate most about their services is that they always deliver with quality. Girikon provided our company end-to-end solution for e-commerce.

Founder Director (Yebhi.com)

I wanted to express my appreciation for the outstanding service received from Girikon. We have had our software for about 7 years now. We still receive the same dedicated service as we did from day one. Very few companies today offer this ongoing commitment to customer satisfaction. I highly recommend Girikon as a development and IT partner!

Jt. Dy. Director General, FIEO

Learn how we can help you. Schedule a complimentary consultation.

Need Immediate Help? Call

+1 480-382-1320 / 602-606-7624

+61-1300-332-888

Contact Us

Salesforce Support

Ensure your implementation works smoothly with reliable support.

Configuration and Data Migration

Customization and Integration

Advanced Integration

Any Time Support

Our Salesforce support & management services include:

Salesforce Monitoring

Salesforce Maintenance

Salesforce Custom Development

Salesforce Help Desk

Why Choose Us

Client Testimonials

Partners & Certifications

Delighted Clients